You know the process. Make AI follow it.
Turn your team's knowledge, procedures, and business rules into reliable AI automation. Factify makes them executable, so connected agents follow your approved rules and bring exceptions back to the right people.
Your expertise behind every action
Put your expertise into action.
Bring procedures, approval conditions, and the knowledge your team relies on into one approved rulebook. Give your AI team clear rules to automate, with named owners and defined exceptions.
Move routine work off your team's plate.
Let connected agents act within the rules you approve. Factify enforces those rules when its tools execute, blocks actions outside them, and routes undefined cases or required approvals to the responsible person.
Keep automation aligned as things change.
When a requirement, threshold, or procedure changes, update and approve the rulebook once. Connected agent tools reflect the new version, keeping your process aligned without maintaining separate instructions for every agent.
Know why every action happened.
Trace each action through Factify to its inputs, source evidence, approved rules, and rulebook version. See why it was allowed, blocked, or escalated, with a shared record for your team and the people building your automation.
Start with the work your team knows best
Exception Handling
Check invoice discrepancies, incomplete records, and quality deviations against your approved rules. Hold affected actions and give the responsible person the rule and evidence needed to resolve the case.
Requests and Approvals
Apply spending limits, approval requirements, and ownership rules to purchase requests, expenses, and service exceptions. Move permitted requests forward and route the rest to the right approver.
Onboarding
Check required documents, validations, and approvals before customers, employees, or suppliers advance. Route missing information to the responsible team and keep each step tied to current requirements.
Eligibility Checks
Check applications against approved criteria, required evidence, and authorization rules. Support benefits enrollment, service entitlements, and coverage verification, with unresolved cases held for review.
Commercial Decisions
Apply approved prices, discount limits, refund conditions, and payment terms before a quote, refund, or credit proceeds. Escalate requests beyond the agent's authority to the designated owner.
Routing and Handoffs
Move claims, referrals, and service cases to the right team using approved ownership, priority, and escalation rules. Keep required information and approvals attached as work moves between teams.
